What Happens At Your In-Home Shutter Consultation

Curtis Orton

Before you choose what window covering to get, some companies, like Sunburst, start out with an in-home consultation. By taking the treatments to you, we can present how different shutters, blinds, and shades would work in your room. Now you can make the perfect choice by visualizing how each window treatment looks with the rest of the room.

But what exactly happens during an in-home consultation? And how can showing you different products at your home enable you to better choose the perfect window treatment? Every shutter and window treatment company may have alternative methods for their in-home consultation, but here is what you will get during your Sunburst appointment.

Detailing A Typical In-Home Shutters Consultation

People choosing between samples of window treatments. 

Begin by arranging an appointment by calling your local representative. If you already have a shutter or window treatment in mind, like our Polywood® plantation shutter, then we will make sure to show you different options for your preferred product. We will also offer additional treatments, so you can feel confident that your choice matches your ideal.

During the actual appointment, we’ll sit down and discuss what you need in a window treatment. We’ll cover issues like your lighting, privacy, and energy efficiency needs, and we’ll discuss hard-to-reach or specialty-shaped windows. Your rep will also ask about how the room is used and what ambiance you want to accomplish. And it’s alright if you don’t know percisely what you’re looking for, as we’ll explain all your options.

We might show you many different products until we discover the correct window treatment for you. Most customers need to try out a few different product lines, like comparing Polywood with our real-wood Ovation® shutters or choosing the perfect stain to match your color scheme. We’ll also demonstrate all the options available for the treatment, like available colors, louver sizes, or hidden tilt-rods.

Once a decision is made, we’ll take percise measurements of your windows. We usually measure the windows in each room—even if you only want to buy window treatments for select rooms. We do this because a lot of our clients ask to be able to order additional window treatments quickly. At the end of the appointment, we will thoroughly explain the detailed, written quote, so there are no hidden costs on your invoice.

Alt text: Sunburst Shutters van at customer's home. 

Red Flags For A Subpar In-Home Shutter Consultation

While we are confident that Sunburst will carry out professional in-home consultation, there are some actions you should never witness from any window treatment company. As they say, the quality of the consultation mirrors the quality of the product.

First, your consultant should be careful and professional. They should come to your house on time, with all samples requested, and offer to cover their shoes with shoe booties. Your consultant should always bring product and company brochures and pricing details.

When discussing pricing, you should expect a full written quote. Don’t accept a vague guess, scribbled on a scrap piece of paper or the back of a business card. And never accept a quote without window measurement. You want to understand how much product and installation should cost. If an estimate ever seems unbelievable, simply ask for references and look up the store’s online reviews.

You Can Count On A Productive In-Home Consultation With Sunburst

At Sunburst, we work hard to match our customers’ windows with the perfect window treatment. Our reps are always courteous, professional, and knowledgeable. And we never leave you without a detailed pricing estimate and product brochures. Just contact us at 916-542-1305 to schedule your in-home consultation.